Our Task Management module is perhaps the most unique feature of the Security Patrol Track system!
Many contracts have been lost because company management failed to follow thru on a client request, or because officers experienced a payroll issue and had no other way to express their frustration other than to complain to the client!
Our system provides a menu choice for field personnel to submit a request for a variety of items in a user defined drop down menu. The user can then assign a follow up date.
Once submitted, the request is immediately emailed to a user defined address (i.e. Payroll, Supervisor, Ops Manager, etc.) and is entered into the database.
Management can then review the request, assign a staff member to handle, make notes, change the follow up date and update the record….
Management can view these items on a calendar by followup date to assure compliance with the requests!
This Task Management feature can be used to keep track of many tasks including license expiration, periodic drug testing and recurring training requirements, etc.
Call Security Patrol Track now at 800-892-3710 to easily deliver
excellent, affordable security officer reporting software.